McDonnell Speaks On Computer Failures
Governor McDonnell has discussed how Virginia is handling massive computer failures at state agencies.
Thirteen percent of all state servers crashed late last week. The incident put operations at the DMV and the Department of Taxation to a halt for days. Officials at VITA, the Virginia Information Technologies Agency and Northrup Grumman, the private company that handles most of the state’s day to day IT operations, have been working round the clock since to get state computers back on line.
Governor Bob McDonnell says virtually all state computers are now functioning, but crews are still trying to recover data lost in the incident.
McDonnell: It's certainly possibly that at the end of this exercise over the next couple of days that despite the best efforts of, frankly the top computer companies in the world, that there'd be some data that's going to be lost; and then we will go onto Plan B, which is going to have to be rebuilding some of those files manually, or unfortunately, inconveniencing some citizens to come back in to redo their records.
Virginia renegotiated its contract with VITA in March, extending it by three years and requiring the state to pay an additional 12 million dollars annually, bringing their yearly fee to 242 million dollars. To accommodate customers who have been waiting for days to obtain or renew licenses the governor has ordered DMV to extend their hours over the next two weeks and law enforcement officials have been instructed to waive penalties for recently suspended licenses over the next month. Northrup Grumman will be covering the costs of overtime for DMV workers. You can view the extended hours at www.dmv.state.va.us.